FAQs

What can I purchase with a gift card?

Gift Cards can be redeemed toward the purchase of eligible goods and services provided by Fractional Toys, such as rental, service/repair, membership, accessories and more. Eligible goods and services are subject to change in our sole discretion. Fractional Toys Gift Cards cannot be used to purchase other Gift Cards. Gift Cards cannot be reloaded or resold. Fractional Toys Gift Cards are non-refundable and expire 2 years from date of purchase.

Do I have to be a member to rent from Fractional Toys?

No, many of our customers are either first-time or repeat rental customers.

Our memberships are most desirable for individuals and companies who want to use our toys for multiple seasons, at which point it makes sense to take advantage of our discounted membership rates and other perks.

What are the age limits?

All members must be at least 25 years of age due to insurance requirements. Members are required to follow all manufacturer recommended ages to operate all equipment.

How do I reserve toys?

Members can reserve online, via email, in person or over the phone.

How long is a day?

For our boats in slips, a day is considered 9 a.m. – 9 p.m. Any toy being picked up at our Clubhouse, pick up is generally after 1 pm. Drop-offs are before noon.

Are there any maintenance or cleaning fees?

No – we do not charge any other fees, it’s included in your membership.

Does Fractional Toys provide insurance?

Fractional Toys offers insurance for Motorhomes only through MBA insurance. Insurance for all other toys may be secured through your personal agent, if eligible, otherwise the unit’s damage is subject to the security deposit, and/or if repairs are beyond the security deposit, or if the unit is considered totaled. In this case, the customer will be required to pay the value of the unit and any future rentals Fractional Toys is committed to during the down time and replacement of the unit.

Is the fuel full when I pick it up?

Every unit is full of gas upon pick-up and should be returned full.

What is expected before I return a toy to the Clubhouse or slip?

We ask that you pick up after yourself and return units in the condition they left. We handle topping off the propane and will empty septic tanks for no charge if you haven’t done so prior to return. These are some of the many perks of being a member!

What happens if I do not know how to operate a toy?

Fractional Toys will provide training for all of our toys. A proper orientation is provided for each initial check out. After that, your toy will be standing tall, ready for pick up per your pick-up time.